Computer Repair Workshop: Greater Montreal & North Shore
Frequently Asked Questions Before Bringing in Your PC
Recognized for our technical rigor with over 200 5-star customer reviews, our Laval workshop welcomes residential and commercial clients from Montreal, Laval, and the entire North Shore daily, looking for a transparent, direct service.
With 20 years of experience (incorporated since March 2006) and over 200 5-star customer reviews, PC CONCEPT is recognized as the go-to reference for computer repair and technical support in Laval and across the North Shore. Our local workshop guarantees fast diagnostics, transparent flat rates, and a personalized service with no intermediaries.
Our standard diagnostic protocol takes 24 to 48 hours. Once the fixed-price estimate is approved, most physical repairs or upgrades are completed within 24 to 72 hours, depending on the nature of the issue and parts availability.
Yes, we handle systems both under and out of warranty. If you want to avoid the endless shipping delays of major manufacturers’ service centers, our team performs diagnostics, bench tests, and hardware repairs directly on-site in our workshop.
Your data remains 100% confidential and secure. Unlike big-box stores that outsource repairs or automatically wipe hard drives for convenience, all our work is done locally in our secure laboratory in Laval. Your files never leave the workshop.
We repair absolutely all brands (Asus, Dell, HP, Lenovo, MSI, Acer, Razer, Alienware, etc.) and all formats (laptops, desktop servers, and professional workstations). We also specialize in advanced diagnostics and modifications for Custom Gaming PCs.
It’s simple: total transparency. Our fixed pricing grid for diagnostics ($65 standard / $89 gaming or pro PC) eliminates any bad surprises. With over 20 years in business and a stable, senior technical team, we deliver durable repairs right the first time, without jargon or hidden fees.
Absolutely. No appointment is required. Our Laval workshop, strategically located and easily accessible from major highways (Highways 15, 19, and 440), welcomes you directly for equipment drop-off, no matter your home city.

Our computer repair workshop in Laval, proudly serving residential and commercial clients across the North Shore and Montreal for 20 years (established in 2006).
Entrust Your Machine to Recognized Experts
Fill out this form to review your technical needs with a senior technician, or come directly to our Laval workshop with your computer. Join thousands of satisfied clients across the Greater Montreal area.
Email:
info@pcconcept.ca
Opening Hours:
Mon-Fri: 10:30am – 5:30pm Sat: 1pm – 5pm